Features
Manage AI agents across teams without mixing knowledge
Separate agents by department, purpose, or function
Bigboat.ai allows organisations to create multiple AI chat agents, each assigned to a specific department, business unit, or workflow. Every agent operates independently with its own documents, behaviour, and visibility rules.
Why one chatbot doesn't work for complex organisations
Knowledge overlap
Using a single chatbot across teams often leads to mixed answers. Sales content appears in support conversations, internal policies surface externally, and sensitive material leaks into the wrong context.
No ownership
When everyone shares one agent, no one owns accuracy. Teams cannot control updates, validate responses, or understand where mistakes originate.
Limited scalability
As organisations grow, a single-agent setup becomes harder to maintain. Adding new teams increases confusion instead of clarity.
Designed for organisational clarity
Department-based agents
Create individual agents for sales, support, HR, operations, or compliance. Each agent accesses only the documents assigned to its department.
Learn morePurpose-driven units
Agents can also be created around specific goals such as onboarding, policy guidance, or customer enquiries. This keeps responses focused and relevant.
Independent configurations
Each agent has its own behaviour settings, escalation rules, and deployment options, allowing teams to operate without dependency.
Learn moreControl who sees what
Agent visibility can be limited to internal users, external customers, or both. This makes it possible to run internal knowledge agents alongside customer-facing chat experiences without overlap.
Learn about deploymentVisibility options
- Internal-only agents for staff
- Customer-facing agents on your website
- Mixed access with role-based controls
- Shareable links for specific audiences
Clear ownership leads to better outcomes
Cleaner answers
Agents respond only within their defined scope.
Faster updates
Teams update their own documents without affecting others.
Reduced risk
Sensitive information stays within intended boundaries.
Better accountability
Issues can be traced back to a specific agent and knowledge set.
How teams use multiple agents
- Support teams manage customer queries using approved help documents
- Sales teams answer product and pricing questions accurately
- HR teams provide internal policy guidance
- Compliance teams restrict access to regulated information
Governance & Data Isolation
Documents assigned to one agent are not searchable by others unless explicitly configured. This ensures departmental boundaries remain intact across the platform.
Learn about securityCommonly used alongside
Live Demo
See it work with
your own content
Upload a document and start asking questions immediately. The demo shows how answers reference your uploaded material instead of generating assumptions.