Use Cases

Student support that scales with enrolment

AI assistance for educational institutions

Educational institutions handle thousands of enquiries from prospective students, current students, and parents. Bigboat.ai creates AI chat agents that provide accurate information about courses, admissions, and campus life using your institution's knowledge.

Challenges educational institutions face

Seasonal peaks

Enquiry volumes spike dramatically during admissions periods, orientation, and exam times.

Diverse audiences

Prospective students, current students, parents, and alumni all have different information needs.

Information scattered

Relevant information exists across websites, handbooks, and departmental pages.

How educational institutions use Bigboat.ai

Admissions support

Answer questions about courses, entry requirements, application processes, and deadlines. AI draws from your prospectus, course pages, and admissions guidance.

Learn about RAG

Student services

Help current students navigate registration, timetables, accommodation, and campus services. Multiple agents can serve different departments.

Learn about chat widget

Course guidance

Provide detailed information about course content, structure, career outcomes, and study pathways. Help prospective students find the right programme.

Learn about document chat

Administrative support

Handle questions about fees, financial aid, deadlines, and procedures. Handoff to staff for complex individual circumstances.

Learn about console

Applications for education

Support students and prospective students across their educational journey.

  • Course and programme enquiries
  • Admissions requirements
  • Application process guidance
  • Fee and scholarship information
  • Campus and accommodation details
  • Registration and enrolment help
  • Timetable and exam information
  • Student services directory

Department-specific agents

Different faculties and departments can have their own AI agents with specialised knowledge. Each agent answers from its department's content while maintaining institutional consistency.

Learn about agent management

Agent examples

  • Admissions office agent
  • Faculty-specific agents
  • Student services agent
  • International students agent

Student insight from conversations

Analytics reveal what information students seek most, where your website falls short, and which processes cause confusion. Unanswered questions highlight content gaps.

Insights you'll gain

  • Most common student questions
  • Website information gaps
  • Process confusion points
  • Peak enquiry periods

What educational institutions typically achieve

Reduced

Staff email and call volume

24/7

Student information access

Better

Peak period management

Improved

Student experience

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Live Demo

See it work with
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Support more students without additional staff