Transparent pricing
Start free. Upgrade when you're ready. No contracts, no hidden fees, no awkward cancellation calls.
Enterprise
Billed monthly
Start Enterprise Trial →All plans include vector-powered semantic search, cited answers, and session memory. Upgrade or cancel anytime.
85%
Average support tickets resolved by AI
20 min
Average time from signup to live chatbot
4.8★
Average customer satisfaction score
$2,400
Average annual savings vs. extra hire
Feature comparison
Core AI
Knowledge
Support
Got questions?
Correct. Sign up with just your email. The Free plan is truly free forever — no trials, no time limits, no surprises. When you're ready for more, upgrade to Pro.
A knowledge unit (or division) is a separate AI-powered knowledge base with its own document set and embeddable widget. On Free, you get 1. On Pro, create unlimited — perfect for separate Sales, Support, HR, or Product teams.
Your documents, widget, and chat history stay intact. You revert to Free plan limits (1 unit, 5 documents). Nothing is deleted automatically. Download your data anytime as CSV.
Yes. Upgrades are prorated and take effect immediately. Downgrades take effect at the next billing cycle. No penalties, no awkward calls.
Yes — email us at hello@bigboat.ai with proof of status and we'll sort you out. We believe great AI support tools shouldn't be out of reach for mission-driven organisations.
Annual billing gives you significant savings compared to monthly billing. You can still cancel, and we'll refund any unused months.
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